Refund & Cancellation Policy
1. 100% Satisfaction & Money-Back Guarantee
At GetUnsubs (getunsubs.com), our mission is to empower consumers to eliminate unwanted recurring charges and predatory subscription traps. If you purchase any premium pass or upgraded service and are not completely satisfied with your experience, we offer an unconditional 100% money-back guarantee within 14 days of purchase, no questions asked.
✨ Zero Risk Commitment: If GetUnsubs does not save you money or save you time cancelling unwanted subscriptions, contact our support team within 14 days and we will immediately process a complete refund to your original payment card or wallet.
2. Cancellation of GetUnsubs Passes & Services
You may cancel any active service or recurring pass at any time directly through your account dashboard or by emailing support@getunsubs.com. Upon cancellation, your access remains fully functional through the end of your prepaid billing period, with zero recurring charges or hidden penalty fees.
3. How to Request a Refund
To request a refund for any GetUnsubs transaction:
- Send an email to support@getunsubs.com with your receipt, transaction ID, or the email address used during purchase.
- Our concierge team reviews and approves eligible requests within 24 to 48 business hours.
- Refunds are credited directly back to your original payment method (Credit Card, Apple Pay, Google Pay, or Cash App Pay). Depending on your banking institution, funds settle within 3 to 5 business days.
4. Assistance with Third-Party Merchant Refunds
GetUnsubs equips users with automated legal demand kits aligned with FTC 16 CFR Part 425 ('Click-to-Cancel') and consumer protection regulations to seek refunds from third-party subscription providers (e.g. Adobe, Planet Fitness, Google One, Apple, SaaS providers).
While GetUnsubs guarantees the statutory accuracy and compliance of our generated legal notice packages, actual monetary disbursement of third-party refunds is governed by the respective merchant's statutory obligations and banking settlement workflows.
5. Dedicated Billing Concierge
If you have any questions regarding your billing status, need immediate assistance, or have dispute questions, reach out directly to our consumer advocacy desk at billing@getunsubs.com.